Customer Service Call Center
Have questions regarding your loan, grant, or scholarship? For information on these and other ACPE programs and services, contact Customer Service to speak to one of our representatives.
Monday, Tuesday, Thursday & Friday:
8:30 a.m. - 4:30 p.m.
10:30 a.m. - 4:30 p.m.
Outreach and Success Center Services
The Success Center - get help completing the FAFSA, researching colleges and careers, and understanding the financial aid process for higher education.
Monday - Thursday
9:00 a.m. - 12:00 p.m. (Appointment only) & 12pm to 5pm Walk-ins.
9:00 a.m. to 5p.m. Walk ins
The Success Center at UAA One Stop, located in the University Center,
Monday-Friday 11:00 a.m. - 2:00 p.m
call toll free 877-577-3367
or in Anchorage 907-269-7980
The Alaska Career Information System helpline - learn how to get access to AKCIS and research Alaska careers and education opportunities.
call toll free 877-269-7974
or in Anchorage 907-269-6929
Brian Rae, Assistant Director for Research & Analysis
call toll free 800-441-2962
or in Juneau 907-465-2962