Consumer Protection and Student Complaints

The Alaska Commission on Postsecondary Education (ACPE) processes complaints alleging violations of state institutional authorization law relative to postsecondary institutions or programs in Alaska.  The complaint investigation process is described in AS 14.48.130 and 20 AAC 17.130-145.  A student is encouraged to pursue the complaint/grievance process at their institution prior to contacting ACPE.  This process is outlined in the institution’s catalog.  To request a complaint form please send an email to:   

For questions or assistance relative to complaints please contact:

Kierke Kussart
Program Coordinator for Institutional Authorization

Alaska Commission on Postsecondary Education
PO Box 110505
Juneau, AK 99811-0505