Military Benefits


We appreciate the dedication and sacrifice our servicemen and servicewomen make for our country. We want to make it as easy as possible to get the information you need to manage your education loans with ACPE.

Helpful tips for active duty or if you are deployed

  • Make sure you have information on all your education loans. Review your records and contact your school if necessary.

  • Consider granting power of attorney to an individual you trust or provide ACPE with authorization to provide account information to your spouse or other family member while you are away from home.

  • Create an online account, which will allow you to view information about your education loans and make payments online.

  • Make sure ACPE has your current contact information, including email address.

  • Review your deferment and forbearance options. Your deployment, activation, or reassignment may entitle you to postpone your payments.

  • Make interest payments, even if you have military deferment or forbearance available to you. This will keep your balance from increasing and will save you money.

  • If you are required to continue to make payments, review your repayment options. Repayment plans based on your income may provide a better outcome for your federal student loans, as you may qualify for a low payment and loan forgiveness.

  • Sign up for automatic payments to keep your loan in good standing and reduce your interest rate by 0.25% on your ACPE education loans

  • Consider placing an active duty alert on your credit report to reduce the risk of identity theft. When a business sees an active duty alert on your credit report, they must verify your identity before issuing an extension of credit.

If you are a servicemember, there are special benefits and repayment options for your education loans. Some benefits apply to federal education loans while others apply to state education loans. The available benefits and options can seem confusing, so start with these simple steps.

1. Lower Your Interest Rate

If you are currently serving on active duty or qualifying National Guard duty, under the Servicemembers Civil Relief Act (SCRA) you are eligible to have your interest rate lowered to 6.00% on all education loans taken out prior to your active duty military service. This benefit applies to both federal and private student loans and is available for all qualifying servicemembers on active duty, regardless of where they serve.

To receive the interest rate reduction, submit a written request along with a copy of your military orders calling you to active duty. You may submit your request at any time during your active duty service or up to 180 days after leaving active duty, and the interest rate reduction will be applied retroactively for the entire period of active duty service.

2. Manage Your Loans

Federal Education Loans

Understanding the repayment process for your federal education loans can go a long way toward building a solid foundation. You have a choice of several repayment plans that are designed to meet your needs. The amount you pay and the length of time to repay your loans will vary depending on the repayment plan you choose. See the guide to military repayment options below or check out our full list of repayment plans, deferments, and forbearance options for federal loans.

Note: If you opt for military deferment or forbearance on your unsubsidized federal loans, your total loan amount can rapidly increase due to the interest accruing, even though your payments are deferred.

ACPE State Education Loans

Consider how to best manage your state education loans. If you can afford to repay your loans while you are on active duty, you will pay less over time. ACPE has certain repayment plans that temporarily reduce your payments to make it easier. See the guide to military repayment options below or check out our full list of repayment plans, deferments, and forbearance options for state education loans.

Servicemember Benefits

Federal Family Education Loan Program (FFELP)

Military Program
Eligibility Criteria

SCRA Interest Rate Reduction

The Servicemembers Civil Relief Act (SCRA) covers all servicemembers, reservists, and members of the National Guard while on active duty. The benefit begins on the date of entering active duty and terminates after the date of discharge from active duty. You may apply the for the SCRA benefit up to 180 days after you leave active duty.

How to Apply:

Send a written request (email or correspondence) for the SCRA benefit and include a copy of your orders calling you to active duty.

Military Service Deferment

If you are serving on active duty or performing qualifying National Guard duty during a time of war, military operation or national emergency, you may be eligible to defer your payments.

How to Apply:

Download and complete the Military Deferment Request or contact our customer service center.

Post-Active Duty Student Deferment

If you were on active duty while enrolled in school at least half-time, or no more than six months prior to the time you were called to active duty, you may be eligible to postpone repayment.

How to Apply:

Download the Military Deferment Request for Post-Active Duty Student Deferment or contact our customer service center.

National Guard Service

If you are a member of the National Guard Service (including a member of retired status) and your National Guard unit is called for active state duty status for a period of more than 30 consecutive days, you may be eligible to postpone your payments.

How to Apply:

Download the Mandatory Forbearance Request or contact our customer service center to request an application.

Authorized Official Certification Required. You may attach a copy of your military orders as an alternative to having an official complete the form.

Military Mobilization

If your National Guard or Reserve unit has been called to active duty, or you are a regular active duty member of the Armed Forces who has been reassigned to another duty station, you may be eligible to postpone repayment.

How to Apply:

You or your representative should contact our customer service center  to request this forbearance and provide a copy of your military orders documenting your duty status. If documentation of duty status is not available, ACPE may grant an initial period of forbearance for up to 12 months based on your initial contact. Documentation will be required to extend or receive a subsequent period of forbearance.

Income-Based Repayment Plan

The Income Based Repayment (IBR) is designed to lower your monthly payments based on your income. Under the IBR plan, your monthly payment is calculated using your income and family size.

ACPE will perform the calculation to determine your eligibility; however, you can use the Department of Education’s Repayment Estimator to determine if you would benefit from the IBR plan.

How to Apply:

Download the Income-Driven Repayment Plan Request or contact our customer service center to request an application.

ACPE State Education Loans

Military Program
Eligibility Criteria

SCRA Interest Rate Reduction

The Servicemembers Civil Relief Act (SCRA) covers all servicemembers, reservists, and members of the National Guard while on active duty. The benefit begins on the date of entering active duty and ends after the date of discharge from active duty. You may apply the for the SCRA benefit up to 180 days after you leave active duty.

How to Apply:

Send a written request (email or mail) for the SCRA benefit and include a copy of your orders calling you to active duty.

Active Duty Military Deferment

 

If you are serving full-time active duty in the U.S. Armed Forces or Public Health Service Commissioned Corps, you may be eligible to defer your payments.

How to Apply:

Download the General Deferment Application or contact our customer service center to request an application.

Military Mobilization Forbearance

If your National Guard or Reserve unit has been called to active duty, or you are a regular active duty member of the Armed Forces who has been reassigned to another duty station, you may be eligible to postpone repayment.

How to Apply:

You or your representative should contact our customer service center to request this forbearance and provide a copy of your military orders documenting your duty status. If documentation of duty status is not available, ACPE may grant an initial period of forbearance for up to 12 months based on your initial contact. Documentation will be required to extend or receive subsequent periods of forbearance.

Temporary Reduced Payment

If you are experiencing short-term financial hardship of six months or less, or you are past due but cannot pay the amount needed to bring your loans current, you may be able to have your monthly payments reduced for a temporary period.

How to Apply:

Contact our customer service center to request a Temporary Reduced Payment Plan

Talk to us.

call toll free 800-441-2962
or in Juneau 907-465-2962
ACPE@alaska.gov

Know You Rights


Military personnel may be able to postpone student loan repayment during certain periods of active duty such as during a war, other military operation, or national emergency. This applies to members of the National Guard and Ready Reserves who have been called to active duty, as well as active duty personnel whose duty station has been changed as a result of military mobilization. Immediately following active duty, there may be options to delay repayment to allow the service member time to prepare for repayment or to return to school. For more information, including how to apply, see the guide to military benefits below.