Our Partners

ACPE is partnered with CampusDoor and American Education Services (AES) to provide Alaskans with education loan processing and servicing for all their student and family loan needs.

The partnership with CampusDoor and AES does not diminish ACPE’s place as Alaska’s trusted resource for education loan financing. The Alaska Student Loan Corporation (ASLC) will continue to finance the education loan programs offered through ACPE. The cost-savings resulting from these partnerships will allow ACPE to continue offering education loans to Alaskan students and families at the lowest rates possible.

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CampusDoor


CampusDoor is ACPE's trusted loan originator, providing students & family members with a seamless application process and timely disbursement of loan funds to schools. Together, ACPE and CampusDoor support Alaskans in funding their educational goals.

CampusDoor provides innovative education loan origination services to  lenders including state agencies, national and regional banks, credit unions and schools. With over two decades of industry experience, CampusDoor has assisted more than 2 million borrowers and supports over 1,000 unique loan programs nationwide.

ACPE partnered with CampusDoor to provide Alaskans with education loan processing and servicing for all their student and family loan needs.

This means that although your loans are funded by the Alaska Student Loan Corporation, CampusDoor will process your loan application and be your contact for any questions regarding the application process.

To learn more about the Loan Application process, visit ACPE Funding Solutions .

For questions or assistance with your loan application, please contact CampusDoor’s customer service center using the following information:

Correspondence:  CampusDoor
4900 Ritter Road, Suite 240
Mechanicsburg, PA 17055
Phone Number:  Customer Service: 855-210-8183
or 717-254-2397
Monday – Friday,
(8:00 a.m. to 5:00 p.m. AKST)
Email:  answers@campusdoor.com

If you have questions regarding the loan application process, you can contact CampusDoor’s dedicated team of experts who can assist you through the application process. CampusDoor customer service representatives are available Monday through Friday, 8:00 a.m. to 5:00 p.m. AKST.

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American Education Services (AES)


AES is ACPE's trusted loan servicing partner for our Federal Family Education Loan Program (FFELP) and originated loans by CampusDoor and ACPE. AES is a national student loan servicer, with more than 50 years of experience in helping borrowers responsibly manage and pay off their education loans. 

A national leader in providing high quality service to millions of borrowers, AES offers extensive loan servicing options, including: robust online & mobile account services, one-time & recurring payment options, paperless billing, flexible payment features, and tools to stay up-to-date on student loan activities.

ACPE has partnered with American Education Services (AES) to service its federal and alternative education loans. Many ACPE customers have borrowed from each program to finance their education. Therefore, it’s important when considering repayment options, you review the terms of the loans you have borrowed.

  • Plan in advance to keep the cost of repaying loans low
  • Carefully read the terms of your promissory note to know your repayment obligations and options
  • Choose the right repayment option for your situation
  • Choose a payment method that makes it easy to manage your monthly payments.
  • Contact your lender immediately if you have difficulty making payments.

Once your education loans have been transferred to AES from CampusDoor, you can contact them using the following information:

Phone Number: Customer Service: 800-233-0557
Monday – Friday,
(3:30 a.m. to 5:00 p.m. AKST)
Correspondence: American Education Services
P.O. Box 2461
Harrisburg, PA 17105-2461
Payments: American Education Services
P.O. Box 65093
Baltimore, MD 21264-5093
Website: aesSuccess.org

AES’s customer service representatives are available Monday through Friday, 3:30 a.m. to 5:00 p.m. AKST. In addition, AES offers 24/7 online and self-service telephone options to manage your loans and schedule electronic payments.